Order & Delivery

PLACING AN ORDER

1. Shopping cart

Select the size for your items (if applicable) and use the “ADD TO CART” button.

Review your shopping cart by selecting the shopping cart icon at the top of the page. You can delete items from your shopping cart or change the quantity and size.

If everything is alright, click on ”ORDER NOW” to proceed with your order.

2. Personal details

If you have a eTHLETIX account, log in and everything is filled in with your info. If you don't have a eTHLETIX account you can either create one, or checkout as a guest. Enter your personal details and delivery address if you want checkout as a guest.

3. Check & Confirmation

Check the order details and if everything looks good, click "CONFIRM ORDER".

4. Payment

Payments available in the ethletix.gg store: Visa, MasterCard, PayPal. After your payment has been processed, you will receive a confirmation email with your order summary. You will receive another email once the order is shipped from our warehouse.

DELIVERY TIME

Shipments outside Poland are handled by Polish Post or by UPS. You will be informed about the expected or guaranteed delivery date during checkout. Please note that during sales periods delivery can take longer than usual and that shipments are only processed on European business days.

For shipments outside Europe it may happen that a package will be kept at customs for inspection. Unfortunately, the inspection could take up to 30 days to send the package forward to the delivery address. Please send email: support@ethletix.gg if you haven’t received your package after the customs clearance time. After those 30 days, we will start an investigation on your shipment.

Delivery Time

Europe

2 to 15 business days

US, Canada, Middle East & Australia

4-15 business days

Asia

5-15 business days

Africa

4-15 business days

South America

5-15 business days

DELIVERY COSTS

You have a fixed shipping amount of up to € 6 to Europe using UPS or up to € 4 using Polish Post.

Duties and taxes may apply if you place an order from outside the EU. For countries within the EU, there are no custom charges.

If you would like to find out if we ship to your country, please contact our customer service via email: support@ethletix.gg

Please note eTHLETIX ships from Poland. Import duties and taxes may apply. These are regulated by your country's customs, we do not have any influence on this.

Our shipping partner UPS has more information available: https://www.ups.com/ga/CountryRegs?loc=en_US&origcountry=PL

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